The people behind the performance.
UDM has built its reputation on strong teams, structured training and a culture that encourages people to perform at their best. Behind every successful campaign is a team of agents, trainers, recruiters, managers and support staff working together to deliver exceptional customer experiences and measurable results.
A culture built to win together.
Training
Teamwork
Performance
In-house IT support helps campaigns connect, perform and improve with greater clarity.
How we keep campaigns connected
Growth Focus
We invest in training, coaching and development to help people improve.
Performance Mindset
We are driven by results, goals and measurable progress.
Customer Impact
Every conversation matters, and every interaction is an opportunity to deliver value.
Pride in Excellence
We aim to deliver work that reflects professionalism, consistency and care.
Team Energy
Success is built through collaboration, support and shared ambition.
CULTURE
A workplace driven by energy, ambition and results.
Quality Assurance
Maintaining consistency, compliance and performance.
Training Academy
Equipping agents with the skills to perform.
Technology & Reporting
Supporting campaigns through CRM integration, dialler management, data analytics and performance monitoring.
Recruitment Excellence
Building high-quality teams tailored to client needs.
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CULTURE
A workplace driven by
energy, ambition, and results.
UDM creates an energetic, team-driven environment where people are trained, supported and encouraged to grow.
Why people thrive here
Growth Focus
We invest in training, coaching and development to help people improve.
Performance Mindset
We are driven by results, goals and measurable progress.
Customer Impact
Every conversation matters, and every interaction is an opportunity to deliver value.
Pride in Excellence
We aim to deliver work that reflects professionalism, consistency and care.
Team Energy
Success is built through collaboration, support and shared ambition.
INSIDE UDM
Our People. Our Culture.
A culture built for performance.
TRAINING & DEVELOPMENT
Training that builds confidence.
Through structured training and ongoing coaching, UDM equips agents with the skills and confidence to understand customers, communicate effectively and deliver strong campaign results.
Structured Training
Campaign Preparation
Coaching & Support
Real Growth Opportunities
Trusted. Proven. Scalable.
Why work at UDM.
You will be trained to perform.
Our Training Academy helps you build the skills and confidence needed to succeed.
You will be part of a proven business.
UDM has over 32 years of experience and a strong reputation for performance-driven delivery.
You will work in a high-energy environment.
Our teams are focused, motivated and built around growth.
You will gain real experience.
Work across sales, customer engagement, retention and support campaigns.
You will be supported by structure.
Recruitment, training, QA and leadership teams help create a professional working environment.
You will be part of a winning culture.
UDM is built around people who want to grow, improve and succeed.
Employee benefits.
Please tap the blocks to view more.
One of the ways in which we provide exceptional value is through the wide range of features that we offer.It's about building a community within UDM that values mental health as much as physical prowess.
Training
UDM celebrates performance, dedication and growth through our Annual Awards Gala. It is a chance to recognise the people who go above and beyond, while bringing the team together to celebrate success.
Annual
Awards Gala
Leave Incentive
At UDM, all permanent sales staff members are paid for annual approved leave. They will not only receive their basic salary, but also an average incentive for the approved days.
Medical Aid
UDM belongs to the Discovery Health Medical Aid. We contribute 50% of the main member's monthly premium on the Key Care Plus Plan.
UDM pays your full contribution towards the Group Risk Cover (Life and Funeral cover). This benefit is applicable to staff members that have been permanently employed with UDM for 3 months.
Group Risk Cover
There are promotion levels within the sales division. On achievement of the promotion standards you will be advanced to the next level where increased earnings and benefits await.
Growth
Monday – Thursday:
07h30-15h30
08h30-16h30
Friday:
07h30-14h30
08h30-15h30
Great Hours
All permanent staff members have the opportunity to receive monthly bonuses up to the value of R15 000.00 over and above their basic salary and commission.
Performance
Bonuses
UDM'S COOLEST
Fit-Flo: Our Wellness Benefit
The Fit-Flo Philosophy: At Fit-Flo, we focus on overall well-being, not just physical fitness. It's about building a community within UDM that values mental health as much as physical prowess.
Fit-Flo:
Our Wellness Benefit
TESTIMONIALS
What our staff have to say.
Diana de Sousa
Sales Supervisor
“When you love what you do and believe in where you do it, it never feels like just a job.”
Amerinda Eichoff
Adminstrative Assistant Manger
“I am proud to be a part of a company that truly values it's people, creates opportunities to grow and inspires us to be our best every day.”
Justine Wilson
Adminstrative Manager
“At UDM I love that I'm valued as a person rather than just a number and that every staff member shares their knowledge and encourages growth.”
Ready to be part of a culture built for success?
If you are motivated, people-focused and ready to grow in a high-performance environment, UDM could be the right place for you.
Start Your Career at UDM
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